RE: Raise a flag in Kaseya 6.3 now available
Images folder appears to be "<Drive>:\Kaseya\WebPages\images\badges"
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Raise a flag in Kaseya 6.3 now available
Good afternoon to all,We all have machines that we manage that require special attention. For example:Machines that SHOULD NOT be automatically patchedMachines that SHOULD NOT be logged offMachines...
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Как дать права на папку (Мониторинг, Процедуры и т.д.)
По умолчанию, при создании папки в Kaseya в модулях Monitor, Agent Procedure, Reports в разделе Shared владельцем будет создатель этой папки. Чтобы дать доступ к папке другим пользователям необходимо...
View ArticleService Desk 1.4 Tickets are not holding pause time
Hi Team, Currently we did up-gradation kaseya server 6.2 to 6.3 including service desk after up-grade service desk tickets are not taking Ticket Pause time when ticket in Hold status so it’s showing...
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discovered devices and alerts
I've enabled network discovery for the first time in awhile (now that it doesn't count against your licensed devices), and I'm noticing that alerts are functioning on these devices. I'm not sure yet if...
View ArticleRE: failed - access denied - 8391
Support has mentioned UAC settings on the Win7 machines - could be causing the 'access denied' error? haven't heard anything back yet.
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RE: Kaseya Acquires Rover Apps to enable secure BYOD!
Oops! Thought comments were turned off on this sticky... made a new thread over yonder: community.kaseya.com/.../18560.aspx TL;DR: We're pretty thrilled about this!
View ArticleRE: Service Desk 1.4 Tickets are not holding pause time
HI Anand, This was addressed in a hotfix (ticket CS171112). This should be released soon.
View ArticleNew Employee Training
Wondering what everyone else's methods are for training new technicians on Kaseya. - Are there any specific training videos/youtube videos that you make them watch? If so which ones?- Do you give them...
View ArticleRE: Service Desk 1.4 Tickets are not holding pause time
Hi Charles,Thanks for your reply we are waiting for hotfix Thanks once againAnand
View ArticleMulti-Line Log Parser Definitions and Parser Set Configuration Questions
I've reviewed the "Configuring Log Parsers Step by Step" guide here: http://help.kaseya.com/WebHelp/EN/VSA/6030000/EN_LogParsers63.pdf#view=Fit&navpanes=0 but I'm left with a couple of questions,...
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Kaseya's acquisition of Rover Apps... what are your thoughts?
Since the announcement is a comment-free sticky, I'd figured someone should start a discussion around what folks think of this latest Rover Apps acquisition. So... what do y'all think? We're pretty...
View ArticleRE: Kaseya's acquisition of Rover Apps... what are your thoughts?
I'm also pretty excited about this and the Zyrion acquisition. We have tried multiple MDM platforms (Kaseya, AirWatch, etc.) and the BYOD Sandboxing does seem like a better solution. Can't wait to...
View ArticleRE: LiveConnect Sucks
We'll have to see if Kaseya is far enough along to wait on their new LiveConnect system or if we'll see them acquire an existing remote control vendor and integrate their IP for KRC into the mix to get...
View ArticleLiveConnect Sucks
I'm absolutely, 100% fed-up with this garbage.I'm going to put this lightly - to the leadership over there at Kaseya with management over development of the live connect module - especially the remote...
View ArticleRE: 6.3 Procedure Editor - Cannot Copy or Paste
Just a thought.. How are you opening the 2 scripts to copy between as there are 2 different ways to open scripts and 1 allows copy/paste the other doesn't.I.e. From the Agent Procedure Menu you can...
View ArticleRE: Uninstal Norton Internet Security
This might be a start:support.norton.com/.../kb20080710133834EN_EndUserProfile_en_us
View ArticleUninstal Norton Internet Security
Hi All,i want to ask if there are someone know how to uninstall the norton internet security silently. thanks for the information...
View ArticleExisting Agents not recognized after scan
After setting up a scan using 'LAN Watch by Network' everything goes fine, the scan runs and it finds all kinds of great stuff. I switch over to 'Discovered Devices - Grid View' and I can see all the...
View ArticleRE: Existing Agents not recognized after scan
I have seen it and I'm still working with support to get all the other issue fixed.
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